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Public vs. Private Feedback: Which Strategy is Right?

Choosing between public transparency and private internal feedback is crucial. We break down the pros and cons for every stage.

Transparency vs. Control

One of the biggest questions for any product manager is: how much should we show the world? LoyalBoards gives you the flexibility to choose whether you share boards publicly or private (or both).

The Public Approach

Public boards are great for early-stage startups building in public. They demonstrate traction, build community, and act as a public roadmap. It shows you're listening.

The Private Approach

Private boards are essential for sensitive internal feedback, bug reporting during beta, or handling Enterprise client requests that shouldn't be public. You get the same powerful voting tools, but only for authorized eyes.

  • Hybrid Models: Use public boards for features and private boards for bug tracking.
  • Content Moderation: Regardless of visibility, you always have full control to moderate posts.
  • Custom URL Slugs: Keep your boards professional with dedicated, brandable URLs.

The best strategy often involves a mix of both. Use LoyalBoards to balance the need for transparency with the necessity of control.

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